[Dilemma] e-Commerce open source vs closed sourced

With closed source, you can only do what that company says you can do; You’re kind of stuck in their environment. But if we don’t go for closed commercial platform which open source platform to choice? Are Open source safer? What about the support?

Ok lets start with the most important for starting bussiness…THE COST

Open source : WIth open source there’s more flexibility without vendor lock-in. One of the big advantages is there are no commitments, contracts or maintenance fees. You just have the software to use. Open source software can be free to license, but some retailers opt to pay for extra support or built-in functionality, as with Magento Enterprise Edition or Royal Discount’s support contract with osCommerce. The large number of software enginners who participate in open-source communities also makes it easier to recruit developers. There are a lot more jobs out there that are open source rather than a specific platform, so it can be easier to find staff.

Closed source: because many closed-source companies price their software in a model designed to scale as sales grow, development is the crucial cost consideration. The fees that someone pay sometimes exceed Demandware licensing fees.


Open source: If you don’t own the source code and you have no way to modify what you’ve got, it stifles innovation. With open source, you can do what ever you want, you just have to have the expertise. On osCommerce lot of developers can make any changes it needs at any time. There are just so many more options available. Open source was and is game changer.

Closed source: While open source is great for innovation magento says “No, you cannot do that” or “We could certainly figure it out, but it would take us probably two years”.


Open Source: Large developer communities ensure the software’s quality.More eyes on the code make it more secure, versus a couple of enginners building something. The focus of an open source community is always on the software itself, rather that meeting company deadlines or satisfying shareholders. When we used closed source software it was like pulling teeth to get someone to help. But now, even if no one is available to help directly we can look to osCommerce forums (or OpenCart forums etc) chat rooms and documentation from other developers.

Closed source: Closed-source software providers are accountable for maintaining their code. a guarantee we feels is missing in the Wild West of open source. With open source, you’re the pioneer. There is no one who actually wrote the source code to sit down and help you with it. We don’t want to go to a forum – We have no idea if these people are knowledgeable. Nor we know what other types of e-commerce software, such as for order management, those users are connecting to their e-commerce platform.

An integration that works for one retailer might not work for another. That makes finding answers in an open-source community less straightforward than it may seem.


Retalers can build a successful online business with either type of software. What is most important, is project management and building a capable development team. It’s about who;s building your system and the resources. Some retailers like the idea of having people write the code and paying them to do it. But others doesn’t pay and has to do everything for themselfs.  There’s always a trade-off between performance and features. The key is to find a developer or a software platform that YOU TRUST.

So this was our 2 cents for the dilemma of e-Commerce open source vs closed sourced

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